Support and contact

Start here

Keep control of the account.

For sign-in trouble, stop after a failed recovery attempt and use the account recovery path shown by PothOS. Never send a password, recovery code, private key, or full source corpus in a support message.

Read public documentation

Contact

Choose a topic.

For help with PothOS, email joshua@joshops.ai. Business, press, PurposeLink and Bare Sole Media enquiries reach joshua@joshops.ai. Each topic below fills in the right address and subject.

• General businessPartnerships, services and company questions.Subject: [JoshOps AI Business]
• Press and interviewsInterviews, media requests and speaking.Subject: [JoshOps AI Press]
• PothOS supportAccount access, setup and product questions. Include the details listed below.Subject: [PothOS Support]
• PurposeLink participationTell us your role and how you would like to collaborate. Please leave out private client records.Subject: [PurposeLink]
• Bare Sole Media productionPhotography, video and storytelling projects.Subject: [Bare Sole Media]

A useful report

Describe what happened.

Include your operating system, device model, AI accounts you intend to use, connectivity, accessibility needs, first task, and a time window. Add the visible error and what happened just before it.

Do not include passwords, tokens, IMEI or MAC addresses, diagnoses, or client and student records.

Setup help

Getting started with PothOS.

For help setting up your ArcheAgent, devices or supported connections, email joshua@joshops.ai with the device, the AI accounts you use and your first task. Emailing doesn’t create an account or a support agreement.